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IEVref:871-02-13ID:
Language:enStatus: Standard
Term: teleservice centre
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Definition: body, consisting of a responsible organization and third parties, that is available as a contact providing continuous assistance for persons using smart assistive systems or other AAL services and which coordinates the service of AAL technical assistants

Note 1 to entry: See also telemedical care centre, which evaluates incoming vital signs and metabolic data and initiates measures, whereas the teleservice centre does not deal with the supervision of vital signs and metabolic data or other telemedical services. See also AAL technical assistant.

Note 2 to entry: The operating hours of a teleservice centre can vary.


Publication date:2018-05-09
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