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IEVref:902-05-05ID: 902-05-05
Language:enStatus: Standard
Term: complaint
Synonym1:
Synonym2:
Synonym3:
Symbol:
Definition: expression of dissatisfaction, other than appeal, by any person or organization to a conformity assessment body or accreditation body, relating to the activities of that body, where a response is expected


Publication date:2013-11
Source:ISO/IEC 17000:2004, 6.5
Replaces:
Internal notes:
CO remarks:
TC/SC remarks:
VT remarks:
Domain1:Conformity assessment
Domain2:Surveillance
Domain3:
Domain4:
Domain5: